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Before-Sale Service
1
Requirement Analysis
Collect working parameters, provide selection matching table
2
Scheme Design
Working condition adaptive design + performance calculation, supply standard/custom drawings
3
Sample Order & Trial
Full refund of sample fee after bulk order, feel free to trial.
4
Training & Q&A
Customize Your Hydraulic Power Solution

After-Sale Service

Unpacking Inspection
Unpacking Inspection
Conduct unpacking inspection, on-site installation, as well as commissioning and verification.
Remote Assistance
Remote Assistance
Provide remote technical support and assist in fault troubleshooting via telephone.
Maintenance Reminder
Maintenance Reminder
Offer routine maintenance cycle recommendations; remind customers of vulnerable parts replacement and cleaning maintenance.
service
Fault Response
Provide response within 48 working hours for domestic customers and 72 working hours for overseas customers, with coordination arranged based on logistics conditions.
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Warranty Policy
Core Components (Gears/Pump Bodies): Up to a 12-month warranty.
Customer Follow-up
Customer Follow-Up
Conduct quarterly phone or email follow-ups; collect product usage feedback to optimize service adaptation.
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